Privacy Policy — Looma Cleaning

Looma Cleaning (“we,” “us”) respects your privacy. This policy explains what we collect and how we use it.

Information we collect

When you request a quote or contact us, we may collect your name, phone number, email, address/city, service details (seat count, fabric type if known), and any photos you send.

How we use information

We use your information to provide estimates, schedule appointments, send confirmations/reminders, and respond to customer requests.

Sharing

We do not sell your personal information. We may share information only with service providers needed to operate our business (for example, email/phone tools).

Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose.

SMS / Messaging Terms

If you opt in, Looma Cleaning may send text messages related to quotes, scheduling, confirmations, appointment reminders, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

Data Security & Service Providers

We do not sell or transfer consumer personal information to external organizations for marketing or resale. We may use service providers only to help operate our services (for example, phone/SMS, email, scheduling, and website tools). These providers process information only on our behalf and are required to protect it and keep it confidential.

We maintain administrative, technical, and physical safeguards designed to prevent unauthorized access, use, or disclosure of personal information.

Contact

If you have questions about this Privacy Policy or our text messaging practices, contact Looma Cleaning at loomacleaning@gmail.com or (415) 877 8858.

Service area: Bay Area (within ~50 miles of San Francisco)