Privacy Policy

Last updated: June 2026

Looma Cleaning ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices.

Information We Collect

When you request a quote or book a service, we may collect:

• Your name, phone number, and email address
• Your address or service city
• Details about the service you need (seat count, fabric type, stain notes)
• Photos you choose to share for an estimate
• Your preferred appointment date and time

How We Use Your Information

We use your information to:

• Provide quotes and schedule appointments
• Communicate about your booking, including confirmations and reminders
• Respond to your questions and requests
• Improve our services

Text Messages (SMS)

If you opt in, we may send you text messages about quotes, scheduling, confirmations, and appointment reminders. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Opting out of texts will not affect our ability to serve you by phone or email.

Sharing Your Information

We do not sell your personal information. We only share it with trusted service tools needed to operate our business (for example, scheduling or payment processing), and only as needed to provide our services.

Data Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure.

Your Choices

You may request that we update or delete your information at any time by contacting us at the details below.

Contact Us

Looma Cleaning
Email: loomacleaning@gmail.com
Phone: +1 415 877 8858
Service Area: San Francisco Bay Area